Solutions

LaserComp has strategically partnered with BTR Associates to provide LaserComp’s customers with network design as well as network and server deployment, support, and monitoring services. BTR is a Microsoft Gold Certified Partner with a full range of services for businesses. Some of these services are listed below. To learn more visit our Web site at www.BTRassociates.com.

Cost-Effective Infrastructure Installation, Monitoring and Maintenance

At BTR Associates we design and monitor your network and servers for Availability, Performance, and Integrity.

We proactively fix problems and apply critical system patches and updates remotely. When necessary, we will send a technician on site to solve your infrastructure problems.

  • Know what is going on with your systems 24/7
  • Fix issues quickly, before they impact your business
  • Spend less time solving problems
  • Benefit from a first class monitoring and diagnostics solution
  • Document and automate your capacity planning process
  • Get weekly exception reports for your servers, applications and users
  • Know which servers and applications have problems so you can address them quickly
  • Lower the cost of supporting your environment
  • Provide data back-up for your critical electronic data
  • Security for your systems to guard against intrusion, antivirus and anti-spam

Desktops

Tired of Pop-Ups and Slow Computers?

Spyware is getting nastier and nastier. It is almost impossible to remove on your own. BTR Associates uses time-tested techniques that are guaranteed to remove the spyware from your computer. Then we work with you to install software that will help prevent further infection and keep you working when you need to be working.

Do you ever call your current support company and get no response?

Start working with BTR Associates and stop worrying about being ignored. Our technicians are available to answer questions and resolve your computer problems when you need it.

  • Specify, order and install the correct computer and software for your business
  • Provide secure back-up for your desktop or laptop computer
  • Provide antivirus and anti-spam software
  • Install and configure new applications on you personal computers
  • Diagnose and fix computing problems
  • Provide “hosted applications” to reduce your computing investment
  • Install printer servers and link desktop units to the server to reduce business costs